- Improve order edit speeds by editing an order without creating a new one
- Track which staff member last modified a customer’s order
- Track the changes to an order to improve the customer service experience
Advanced Order Edit & Tracking is aimed at improving productivity for CSR’s in Magento by allowing your staff to quickly edit the most common fields of a customer’s order without creating a new order. It’s also designed to assist with order tracking by automatically adding notes to the comment section of the order showing you who last edited the order and what was changed.